Workplace Support

Problems or issues at work? Home life or personal relationships impacting on work performance?

When employees have issues or conflict at work, being able to talk things through with a qualified and experienced counsellor can help.

Family Works South Canterbury is an accredited provider of the Employee Assistance Programme (EAP). Counselling support is available to employees when personal or work issues are impacting on work or well-being.

Prompt and Effective Assistance

If you, a colleague or employee is feeling stressed or unhappy work, Family Works South Canterbury can help with:

coping with challenges
recognising and understanding the issues
understanding feelings and responses
gaining perspective
providing affirmation, encouragement and information
finding resolution
providing support towards positive and lasting changes.

Our counsellors work one-on-one with clients, providing support to solve the problems or find the right connections to treatment or other assistance.

We help you, your colleagues or employees work through and address issues such as:

stress
relationship difficulties
anxiety
parenting problems
grief
bullying and workplace conflicts
alcohol or drug problems
violence
debts
physical or mental illness

Benefits of Workplace Support

Having an EAP service in place for provides workplace benefits such as:

early resolution of issues
improved workplace communication
improved workplace relationships
increased productivity
improved time management
a clear process for resolving workplace or personal issues
positive reinforcement of the employer duty of care

When an organisation sets up an EAP scheme with Family Works, employees:

know that when they need support, a professional, independent and confidential counselling service is available to support their wellbeing
can make an appointment directly with Family Works (without having to explain their situation to someone in the work place)
can address issues early
can explore and resolve issues in a safe environment of trust
can remain at work and more quickly return to working productively
are supported to maintain healthy boundaries

Free of Charge to Employees

In most cases, the cost of providing an EAP service is covered by the employer, with services provided free of charge to employees.

Many EAP programmes place a limit on the number of free counselling sessions provided for an employee under the scheme, usually between three to six counselling sessions.

Workplace Support